Get in Touch With Us
Questions about how sweepstakes coins work, why a particular operator ranks where it does, or something else entirely? This page explains how to reach us, what we can help with, and what to expect once you get in touch.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch a little during busier periods.
Include a short summary of what your message is about — a rankings question, a correction, a general enquiry — so we can route it to the right person without back-and-forth.
What We Can Help With
- Questions about how sweepstakes casinos work — If the dual-currency model, redemption process, or the difference between Gold Coins and Sweepstakes Coins is unclear, we are happy to walk through it.
- Corrections and accuracy checks — Operators change eligible states, welcome offers, redemption thresholds, and terms fairly often. If you spot something on our site that looks out of date, tell us and we will review it.
- Feedback on our comparisons and ratings — Our editorial ratings reflect research into payout speed, game libraries, and terms, not paid placement. If you disagree with a listing or want to flag something we missed, we want to hear it.
- State availability questions — Sweepstakes casino availability varies by state and changes over time. If you are unsure whether a platform serves your state, we can point you toward how to check, though we cannot confirm legal status for you.
- Partnership or media enquiries — If you represent an operator or publication and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about play habits — If you or someone you know is struggling to keep gaming enjoyable and in check, mention this in your message and we will share resources for responsible play.
What This Page Is Not For
We are a comparison and review site, not an operator. We cannot process redemptions, verify your identity, resolve an account issue, or offer legal advice on whether a specific sweepstakes casino is permitted in your state. For account-specific matters — a stuck withdrawal, a locked account, a rejected verification document — the operator's own support channel will be able to help far faster than we can, since we do not have access to customer accounts.
Likewise, we cannot confirm legal status on your behalf. Laws around sweepstakes casinos vary by state and change without much notice, so if you have a specific legal question, the operator's terms and conditions or a professional familiar with your state's rules are the right place to check.
How We Handle Your Message
Every email is read by an actual person, not answered by an automated script. Once we receive your message, it goes to whoever is best placed to answer — usually our research or editorial team, depending on the topic. We will follow up directly, and if we need more detail to help properly, we will ask.
We do not share your email address or the contents of your message with third parties, and reaching out does not sign you up for anything.
Before You Write In
A few quick checks can save you time:
- If your question is about a specific platform's welcome offer or terms, check the operator's own site first — offers and eligible states can change faster than any comparison page can track.
- If you are looking for a broader list of options, our roundup of trusted casinos may already answer what you are after.
- If your question is about identity verification or a redemption that has not gone through, contact the operator directly, since only they can access your account.
Our Commitment
We aim to keep our coverage of sweepstakes and social casinos accurate, current, and genuinely useful — and reader feedback is a real part of how we do that. If something we have published affected you, whether that is a correction, a suggestion, or simply a thank you, we would like to hear about it.
Thanks for taking the time to visit this page. We look forward to your message.